In order for Eisai to realize its hhc philosophy, each employee must appreciate and internalize the "thinking that promotes the creation of knowledge." After making creative suggestions, the employees should then apply the suggestions to specific results, thus realizing innovation at each work level.

Knowledge gained from successful experience in past activities used to remain at the individual employee level. Today, however, all members of the organization share that knowledge and tie it directly to innovations introduced company-wide. Innovations are promoted throughout the company with the Knowledge Creation Department at the forefront.

The two main tasks of the Knowledge Creation Department are "to cultivate human resources that can create innovations and then apply them," and "to emphasize the proper approach to promoting the creation of knowledge." Global activities can then be conducted rooted deeply in Eisai's corporate culture and in local customs.

Eisai conducts a Knowledge Creation Survey every two years to determine how our knowledge creation activities are changing and being promoted in line with changes in the external environment.
The Knowledge Creation Survey is a review of how daily work operations are being carried out. Its aims are to clarify the actual situations faced by individuals, organizations, and divisions in the ordinary working environment in the company as well as the level of satisfaction of individual employees.